Privacy Policy
Seed Garden respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect when you visit our website, place a personalised-writing or digital-book order, submit a request, communicate with us, or otherwise use our services, and how that information may be used.
1. Information We May Collect
When you use Seed Garden, we may collect information you voluntarily provide, including:
- Your name and email address;
- Billing and transaction-related information;
- The book selected or details submitted with a personalised-writing order;
- Optional messages, communications, and customer-support correspondence; and
- Other information you voluntarily provide.
Our website and service providers may also automatically collect technical information such as IP address, browser type, device information, referring pages, website activity, and cookies or similar technologies.
2. Payment Information
Payments are processed through PayPal. PayPal may collect account, funding, billing, or transaction information according to its own terms and privacy practices.
Seed Garden does not receive or store complete PayPal funding credentials. We may receive transaction information needed to identify payment, process your order, maintain records, prevent fraud, handle disputes, and provide support.
3. How We Use Your Information
We may use information collected through our website to:
- Receive and process writing and book orders;
- Create personalised digital content;
- Deliver completed writings and purchased books;
- Communicate about orders and answer support requests;
- Maintain transaction and business records;
- Detect or prevent fraud and unauthorized transactions;
- Operate, secure, maintain, and improve our website;
- Comply with legal, regulatory, accounting, or tax requirements; and
- Protect the legitimate interests and rights of Seed Garden and our customers.
4. Confidentiality of Customer Requests and Messages
Your customer request, including your request message and all details you submit with it, is completely confidential. We do not share, sell, publish, or reveal your request message or any other contents of your request to any other party. We use the details you provide only to fulfil your request and communicate with you about it.
Our services may allow customers to voluntarily submit personal information when requesting customized writing. Please submit only information necessary for us to complete your request. Do not provide highly sensitive personal information unless it is genuinely necessary.
When providing information about another person, you are responsible for ensuring that you have the right to provide it to us.
5. How We Share Information
We do not sell customers’ personal information. Customer requests, request messages, and all details submitted with them are confidential as described above and are not shared with any other party. Other information, such as payment, transaction, or technical information, may be shared when reasonably necessary with service providers assisting with payment processing, website hosting, email and digital delivery, cloud or data storage, security, analytics, customer support, professional services, accounting, compliance, or legal services.
We may also disclose information when required by law, legal process, regulatory authorities, fraud investigations, or to protect our legal rights.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate functionality, remember preferences, understand usage, maintain security, and improve our services. You may control certain cookies through your browser settings.
When advertising is enabled, Google AdSense may use cookies or similar technologies to deliver, measure, and personalize advertisements in accordance with Google’s own privacy practices and the choices available through your browser or Google account.
7. Data Retention and Security
We retain personal information only as long as reasonably necessary to provide services, maintain transaction records, resolve disputes, prevent fraud, and meet legal, accounting, tax, or regulatory obligations.
We take reasonable administrative and technical measures intended to protect personal information. However, no website, electronic transmission, or electronic storage system can be guaranteed completely secure.
8. Your Privacy Rights
Depending on applicable law and your location, you may have rights to request access to or correction of personal information, request deletion where legally applicable, withdraw certain consent, or raise concerns about our handling of information.
9. Children and International Customers
Our services are not intentionally designed to collect personal information directly from children who are not legally capable of using the services independently. Contact us if you believe a child has provided personal information inappropriately.
We may serve customers outside India. Information may be processed in India or other jurisdictions where our service providers operate, subject to applicable legal requirements.
10. Third-Party Links and Changes
Our website may contain links to independently operated third-party websites. We are not responsible for their privacy practices. We may update this Privacy Policy periodically, and the latest version will be displayed with its updated effective date.
Privacy questions or requests: sowyourseed@christgarden.church.